HR consultancy

From 6% MRR to 25% MRR in 120 days.

HR Plus had built a great reputation — but inconsistent sales, sticker-shock pricing, and unclear workflows were holding them back. We re-engineered the sales process and pricing model. Cash flow stabilized, clients got happier.

ServicesPricing Strategy · Sales Process · RetentionTimeline120 daysClientHuman Resource Plus

Human Resource Plus— HR consultancy

25%MRR (was 6%)

83%Gross margin

120Days to results

NewPricing model

— The challenge

What we walked into.

HR Plus had built a 20-year reputation for excellent service — but the business was running on project-based work with unpredictable cash flow. Pricing was inconsistent and sometimes resulted in sticker shock for clients. Margins fluctuated wildly.

Re-engineered the sales process to lead with value, not hours
Built tiered pricing and service packages aligned to client problem types
Moved suitable clients from project billing to monthly recurring contracts
Refined the proposal and onboarding workflow so the experience matched the price

— Our approach

How we worked it.

25%MRR

— Outcome

up from 6% in 120 days

In 120 days: monthly recurring revenue grew from 6% of total revenue to 25%. Gross margins stabilized in the 75–83% range. Clients reported they were happier — predictable pricing meant fewer surprises and more ongoing access.

“

Working with K. Hollingsworth Consulting has been a game-changer for Human Resource Plus. In just a few months, they helped us move from project-based billing to recurring revenue — which stabilized cash flow and made our clients happier with consistent support.

CHChristina HicksOwner · Human Resource Plus

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